Privacy Policy

Last updated: April 8, 2020 Pongos Interactive LLC (“us”, “we”, or “our”) operates the Pongos Online website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

This section explains our information collection, disclosure, parental consent practices and parental choice procedures with respect to information provided by children under the age of 13 (“Child” or “Children”). This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding Children’s personal information. For more information about COPPA and general tips about protecting Children’s online privacy, please visit OnGuard Online.

Collection: Pongos Online collects information about students directly from Parents, who may provide us with the Child’s first name, age, location, and additional notes for the Instructor of live, online Courses. In addition, Children may share information about themselves during Courses. The Pongos Online class sessions may take place over online videos in which video images and audio of the Children are recorded. No information is collected directly from Children until they are in the course session. Children cannot post personal information publicly on the Pongos Online Services. We do not collect any information about the Child when Parents register for Courses that are not administered in real time (i.e. pre-recorded).

Use and Disclosure:  Pongos Online shares the name, age, location, and any notes Parents have provided about their Child to the course Instructor, in order to allow the Instructor to provide Courses. This information shall also be treated as part of the Parent’s Personal Information and may be shared as described in the Disclosure section above for business transfers; to vendors and service providers; and to comply with legal requirements. Children may also share information about themselves with the Teacher and the rest of their class during the Class session voluntarily. While Pongos Online expects Instructors and all others Users to abide by our standards of conduct, please note that we cannot control or monitor what personal information your Child shares with Instructors or other classmates, nor what those third parties ultimately do with that information, and disclaim all responsibility in that regard.

Course Video Recordings: As described above, Pongos Online records video of students and teachers during Pongos Online course sessions (“Course Recordings”). The Course Recordings are made available by Pongos Online to the Instructor of the Course and may be shared by the Instructor for the entire class (and their Parents) to view (the “Permitted Recipients”). Pongos Online may also use Course Recordings to provide feedback to Instructors, for customer support, and for compliance purposes. Pongos Online will obtain additional parental consent before we use any Course Recordings for promotional or other purposes. We utilize reasonable means to (i) limit the ability of Instructors to create copies of the Course Recordings or to share the Course Recordings with anyone aside from Permitted Recipients, and also (ii) limit the ability of Permitted Recipients to download or re-share the Course Recordings. While we expect Instructors and Permitted Recipients to abide by our standards of conduct, please note that we cannot control or monitor what such third parties ultimately do with Course Recordings, and disclaim all responsibility in that regard.

Parental Consent: Pongos Online obtains verifiable parental consent before collecting Personal Information from your Child. Pongos Online requires that you provide your credit card information in order to register your Child for and pay for any Pongos Online Course where Child’s Personal Information will be collected. If you do not consent, then we will not collect, use or disclose any personal information about your Child, and your Child will not be allowed to use the Services in any way.

Parental Choices and Controls: At any time, you can refuse to permit us to collect further Personal Information from your Children in association with your account, and can request that we delete from our records the Personal Information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service. You may update your Child’s information by logging onto your account. You can contact Pongos Online to request access to, change, or delete your Child’s personal information by sending an email to us at [email protected]. A valid request to delete personal information will be accommodated within a reasonable time. In addition to the foregoing, we will exercise commercially reasonable efforts to delete personal information belonging to Children when it is no longer needed for the purpose for which it was collected.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.